FAQs around COVID-19

Yes, memberships can be suspended for up to 8 weeks.  All members are eligible for the 8 week suspension, regardless of any prior suspensions. Please contact our Sales and Membership team should you wish to discuss on 9394 5850 or info@armadale.wa.gov.au.

We’re sorry to see you go; however, please contact our Sales and Membership team on 9394 5850 or info@armadale.wa.gov.au.

As per the government requirements, we have completed our COVID Safe Plan to ensure we have the correct measures and mitigations in place at our facilities. Our staff have all completed mandatory hygiene training and additional cleaning measures have been implemented across the facility. Hand sanitisers are in multiple areas throughout the facility and we ask that everyone make use of these.

Staff will clean equipment throughout the day.

We also ask that our members play their part and help maintain cleanliness by using disinfectant wipes to clean equipment before and after use.

A full size towel is compulsory when using gym equipment. Bring a water bottle to stay hydrated and our staff would love if you bring your smiling faces, we’ve missed you!

To help maintain social distancing, you’ll notice floor markers have been placed around the centre to assist you in following these measures.  Please be kind and courteous of your fellow members and follow any instructions provided by staff.  Members will be required to tag into areas using their pass or wristband in order for us to meet the contact tracing requirements of our COVID safe plan.

A revised timetable has allowed for short breaks to allow for cleaning in between classes that require the use of equipment. 

We will continue to offer virtual fitness via Youtube and the Mywellness app, however livestream ZOOM classes have ceased. 

Bring along a water bottle, full size towel and fitness mat if required. Our instructors can’t wait to see you so bring your best energy and we promise we’ll bring ours!

To help maintain social distancing, you’ll notice floor markers have been placed around the centre to assist you in following these measures. Please be kind and courteous of your fellow members and staff. Members will be required to tag into areas using their pass or wristband. 

We will be re-opening all of our indoor and outdoor pools.

Our spa, sauna and steam room are open. Due to the size of these areas, a maximum of five people will be allowed in these areas at any given time.   

Yes, our crèche staff can’t wait to see you! Bookings are required.

Yes, toilet facilities and change rooms will be open. Our staff have all completed mandatory hygiene training and additional cleaning measures have been implemented across the facility. Hand sanitisers are in multiple areas throughout the facility and we ask that everyone make use of these.

Monday 20th July and our Swim School team can’t wait to make a splash with you. 

Direct debits will automatically recommence on Monday 20th July. A number of members have had credits applied to their account, resulting in a reduced charge or no charge at all, until the following fortnight. This would apply If your last debit occurred just before or during our closure.  

Not quite ready to dive back into Swim School? That’s okay, memberships can be suspended for a minimum of 1 week and a maximum of 4 weeks. A $5.00 fee will apply to each suspended week, which will allow us to hold your place in our Swim School.  

No, your original lesson day and time will still apply. If there are any changes to your regular lesson slot, you’ll be contacted by a Swim School team member. 

We understand that your schedule may have changed. We recommend submitting any changes before Swim School recommences to avoid missing out on your preferred lesson day and time. 

After having a short break, it’s important for us to understand where each student is at with their Swim School journey. All students will be assessed shortly after we recommence lessons.   

The health and safety of our staff and community remains our top priority. All of the equipment used in lessons will be thoroughly cleaned throughout the day to ensure that high levels of hygiene are maintained. 

We’d be sad to see you go as a Swim School member. Please email info@armadale.wa.gov.au if you wish to cancel your membership.